Whenever we attempt to collect information about the customer, we send them a notification. In such a way, the customer may feel safe while browsing our collections and ordering jewelry from the ALAA AREF website.
We mainly need our customers’ personal details to define their identity when they place an order on our website. The customer’s personal information may be used when he/she gives us consent to:
- Send marketing material related to the new types of products that we add to our website;
- Provide our customers with a personalized experience on our website.
Personal details that we collect on the ALAA AREF website include:
- A customer’s name;
- Email address;
- Details related to the customer’s buying experience;
- Information that the customer provides in surveys and questionnaires.
The information we collect about our customers may be accessed by:
- the ALAA AREF website staff who need to perform their tasks and duties;
- Third parties who have a legitimate purpose for accessing it.
Customer’s details may be shared with third parties in the following cases:
- The customer consents to the disclosure.
- We need to disclose partial data for third-party software validation/activation.
- We need to protect our rights or comply with a judicial proceeding.
We may collect our customer’s personal details for the reasons that include:
- Making the ALAA AREF website more usable;
- Improving the quality of our products;
- Providing you with the products that meet your preferences;
- Running more effective marketing campaigns.
To protect customers’ personal details, we apply certain measures to protect it against unauthorized usage, loss, or leaks.
- We use secure services to store users’ details.
- Before providing access to customers’ details, we verify the identity of all individuals to send the request.
- We share user information to the minimum extent and only on an authorized basis.
- Using traffic log cookies, we analyze what pages are the most popular among our customers. We need such information to adjust the design and functionality of our website according to the customers’ needs.
- Cookies let us deliver a better user experience since we will see what pages you find to be the most useful
- By rejecting cookies, you will not be able to enjoy a fully personalized web browsing experience. You can allow cookies in your web browser whenever you wish.